Training
Get the most out of your software by allowing our experienced trainers to fit your customize instruction to fit your practice needs.

We recommend one-on-one training for first-time software use, and classes for topical training. Practice Management software generally takes about four hours for a seasoned biller to become proficient. Remote training is also highly recommended.

Advanced training can include a variety of topics, including:

• Creating notes for better collections
• Using the Allowed Amounts feature to manage insurance carriers
• MedPrint electronic statement setup and use
• Creating lists with the Medisoft Report Designer
• Using serialized superbills
• How to pull and analyze reports

Implementation and training for Electronic Healthcare Records is customized for each practice.

Remote Access
To access data from home, accommodate an out-of-the-office employee, connect to your billing service, or connect multiple practice sites, remote access is a wonderful tool. Bond Solutioneers will check your system and Internet access for compatibility, and set your system up for a secure connection that takes your practice to a new level.

System Support
Ensure smooth-running systems with our support contracts. Our Customer Service and Technical Customer Care Representatives are available by phone and online for any questions on general software use, special needs, and issues. We have a 24/7 line for urgent needs—we want to be sure your systems are up when you need them!

Data Repair
Whether you have a bad hard drive or your Medisoft has corrupt data errors, our experienced technicians can repair it with quick turnaround so your office has minimal downtime.