• You have 24-hour access to your data…check up on us!
• Extensive notes for every transaction
• Answer front desk inquiries with no problem…your staff can see clear notes
• You’ll use our scheduler, and we will share the demographic data and we’ll arrange pop-up notes for your staff to see when making new appointments
• A dedicated, cross-trained team is assigned to your account—no hiring hassles for you
• Complete reconciliation, including secondary and tertiary balances and patient remainders
• Complete approval from you on cut-offs, write-offs, and payment arrangements
• Detailed, automated reports at intervals you request:
• Carrier analysis
• Procedure code viability
• Productivity by procedure or provider
• Many more to select
• You choose whether to host the data or store it on our servers

We recommend one-on-one training for first-time software use, and classes for topical training. Practice Management software generally takes about four hours for a seasoned biller to become proficient. Remote training is also highly recommended.

• Creating notes for better collections
• Using the Allowed Amounts feature to manage insurance carriers
• MedPrint electronic statement setup and use
• Creating lists with the Medisoft Report Designer
• Using serialized superbills
• How to pull and analyze reports

Implementation and training for Electronic Healthcare Records is customized for each practice.

Remote Access
To access data from home, accommodate an out-of-the-office employee, connect to your billing service, or connect multiple practice sites, remote access is a wonderful tool. Bond Solutioneers will check your system and Internet access for compatibility, and set your system up for a secure connection that takes your practice to a new level.

System Support
Ensure smooth-running systems with our support contracts. Our Customer Service and Technical Customer Care Representatives are available by phone and online for any questions on general software use, special needs, and issues. We have a 24/7 line for urgent needs—we want to be sure your systems are up when you need them!

Data Repair
Whether you have a bad hard drive or your Medisoft has corrupt data errors, our experienced technicians can repair it with quick turnaround so your office has minimal downtime.

The PractAssist goal is to help physicians who run their own businesses. A dedicated liaison participates in office activities and uses our pool of talent when you need specialized resources. The extent of our involvement depends on your needs…click to view some of the things we can help accomplish that will add value to your practice.

Office Administration

The PractAssist goal is to help physicians who want to run their own businesses. A dedicated liaison will participate in office activities and use our pool of talent when you need specialized resources. The extent of our involvement depends on your needs … here are a few of the things we can help accomplish:

• New practice start-up
• Daily administration issues:
• Insurance contracting and privilege/certification credentialing
• Office administration
• Consulting projects, operational assessments
• Legal services
• Malpractice suit organization
• Audit assistance
• Capital equipment
• Accounting
• Compliance
• Staffing and management
• Financial planning
• Buy-outs and practice sales
• Building development:
• Physical building purchase
• Design and build out
• Remodeling
• Web site design and administration

Contracts & Credentials

Contract negotiating really is more than just filling out forms. An experienced negotiator can bring about an increase in your reimbursement rates that really makes a difference in your bottom line. Once your information is in our system, we can quickly handle the following:

• Privilege renewal
• New contract acquisition
• Contract renegotiation
• Capitation to Fee-for-Service negotiation

We can make recommendations for increasing your chance of higher rates, and low per-contract fees with bonus incentives for increased reimbursement rates and special situations ensure you get the best service possible.

Financial Management

Our experienced accounting and finance staff can help with your professional and personal expenses, capital purchases, and daily banking. Adding financial value to your practice now will ensure a solid future so that your practice can grow or poise for a profitable buy-out.

• Physician buy-ins and buy-outs
• Income tax preparations and planning
• Strategic planning
• Capital budgeting
• Financial forecasting
• Cash flow analysis
• Payroll and human resources
• Group health insurance
• Employee benefits
• Retirement strategies and planning